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English Electives

Learn Global Business English

Global Business English Program is designed to equip students with essential skills for thriving in diverse and dynamic professional environments. Through four engaging weeks, students will gain hands-on experience in workplace culture, customer service, conflict resolution, and assertiveness.

  • Price: $65CAD
  • Duration: 4 hours
  • Start dates: Every month
  • Delivery method: In-person & Online
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global business English

Skillsets that everyone needs

What Will Students Learn?

This program empowers you with foundational skills in customer service, conflict resolution, and professional etiquette through interactive learning and practical fieldwork. It prepares you to confidently navigate workplace challenges and engage effectively with clients, ensuring you’re ready for success in the global business environment.
  • Workplace Culture & Etiquette
  • Customer Interaction Mastery
  • Fieldwork Experience
  • Conflict Resolution
  • Assertiveness Training
  • Pitch Competition

Exclusive courses in business foundation

Modules in Global Business Elective

Week 1: Welcome to Work! Building Foundations & Customer

Building foundations in workplace culture and etiquette, customer service interactions, and active listening skills to understand and respond to customer needs.

Week 2: Getting the Job Done: Handling Routine Tasks & Requests

Handling routine tasks and requests, role-play practice, using the power of suggestion, and fieldwork practice for handling complaints and apologies.

Week 3: Mastering Assertiveness

Learning de-escalation techniques, managing workplace disagreements, and asserting yourself respectfully in challenging scenarios.

Week 4: Global Business Pitch Competition

Introducing the pitch competition, team formation, research, development, and preparation for presenting business ideas.